*Shipping & Returns
FLIES & TACKLE
We ship to the UK, USA and certain EU countries (See below)
EU Shipping only available to the Netherlands, France, Germany & Italy. This is Delivery Duty Paid meaning there will be no import taxes or VAT to pay and the goods are delivered without any extra charges.
Shipping to the USA is for flies only and is duty unpaid which means the customer may have to pay import duties or taxes before receiving the goods.
FLY TYING MATERIALS INCLUDING ANY LIQUIDS, RESINS ETC.
We ship to the UK only
DISPATCH TIME / SAME DAY / SPECIAL DISPATCH
The dispatch time is indicated on each product. For standard items, same day dispatch is available for items ordered before 2pm Mon - Fri. Special dispatch orders are tied to order or ordered from our suppliers warehouse and are not held in stock. Special dispatch items are all subject to availability, if we cannot source your item, you will be offered a refund or substitute. An estimate of dispatch time is indicated on all products.
IF YOU ORDER A MIX OF IN STOCK & SPECIAL DISPATCH ITEMS
If your order consists of a mix of "same day" and "special-dispatch" items, we will wait until all of your order is ready. This means that the whole package will normally be shipped in 3-7 working days even if it contains "same day shipping" items.
DELIVERY CHARGES (UK)
The exact delivery charges are displayed at the checkout depending on the products ordered. The prices displayed below are for guidance only.
Flies & Other Small Items
Over £20 - Free
Under £20 - £1.99
Books. Accessories, Tying Materials & Other Medium Items
Over £50 - Free
Under £50 - £3.99
Fly Fishing Tackle & Other Large Items
Over £150 - Free
Under £150 - £9.99
All orders received before 2pm Mon-Fri will be shipped same day if product indicates same day dispatch. Excludes banks holidays.
We use Royal Mail and they usually take between 1 and 2 working days to deliver.
USA (flies only):
All orders received before 2pm Mon-Fri will be shipped same day. Flat shipping rate of £12 on all orders.
Orders are sent by international mail and they usually take between 5 and 7 days to deliver however this can be longer if the item is checked by customs.
Shipping only available to to the Netherlands, France, Germany & Italy. This is Delivery Duty Paid meaning there will be no import taxes or VAT to pay and the goods are delivered without any extra charges. Shipping costs vary by country and will be displayed a the checkout.
All prices displayed in the UK include VAT. You are responsible for paying any local taxes or import duties in your country.
We aim to ship all orders on in-stock items within 1 working day. You will receive notification by email when you order has been shipped.
If you are not completely satisfied with your order, please contact us within 14 days and we will provide a full refund provided that you return the goods to us in the original unused condition. If goods are faulty or damaged then we will pay the return postage. If you return goods for other reasons then you will need to pay the postage costs and return using a signed for delivery service and provide us with the tracking number.
Any questions or queries at any point, just get in touch.
Full Terms & Conditions:
You can find the full terms & conditions by clicking here.